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Emerald Websites

Got Questions? We’ve Got You Covered.

From timelines to tech talk, here are the answers to the questions we hear most — clear, honest, and straight to the point.

Creating a website involves several steps, starting with choosing a domain name and hosting provider. Next, you'll need to decide on the design and layout, either by using a website builder or hiring a professional to create a custom design. Content is key, so you’ll need to write clear, engaging text and gather high-quality images. From there, you’ll set up features like contact forms, booking systems, or e-commerce functionality, depending on your business needs.

If that sounds overwhelming, don’t worry—that’s where we come in. We handle the entire process for you, from design to launch, so you can focus on running your business.

Not every business needs a website, but having one can offer significant advantages, especially for service-based businesses. A website acts as a central hub where potential customers can easily find you, request quotes, book services, or get in touch. It’s an effective tool for generating leads, showcasing your services, and building credibility in your market. While it’s not essential, a well-designed website can streamline communication and help your business grow.

The timeline for designing and building a website varies based on the project's complexity and scope. A basic website with minimal customisations typically takes 7 days, while more complex sites with e-commerce style product integration and booking calendars may take 4-5 weeks or longer. We'll provide a detailed timeline after assessing your specific needs and requirements.

Yes, depending on the platform used to host your current website, we can revamp your existing website without starting from scratch. We evaluate your current site, identify areas for improvement, and implement updates to enhance functionality, design, and user experience while preserving your existing content and structure.

Absolutely, we offer comprehensive website maintenance services. These include regular updates, search engine optimisation, performance optimisation, and content updates to ensure your website remains secure, fast, and up-to-date.

Yes, we specialize in search engine optimization (SEO) to improve your website's visibility on search engines. Our SEO services include keyword research, on-page optimization, and technical SEO to help increase your organic traffic and rankings.

Our web design process involves several key steps to ensure a successful and efficient project. It begins with a consultation where we understand your goals, target audience, and specific requirements. Next, we move on to planning, where we create a sitemap and wireframes to establish the site structure. The design phase follows, during which we develop design mockups and seek your feedback to ensure alignment with your vision. In the development stage, we build the website and framework using a specifically designed software, ensuring functionality and aesthetic appeal. After development, we conduct thorough testing to guarantee the site's functionality and compatibility across various devices and browsers. Once everything is in order, we launch the website and monitor its performance closely. Finally, we provide ongoing maintenance and support to keep your website updated and running smoothly.

Yes, to a certain degree we can design basic graphics, however current graphics, logos and colour schemes from your existing business are most useful. We aim to provide cohesive and visually appealing designs for all your business needs.

Yes, we can certainly set up a shop to seamlessly integrate with your website, which you can sell as little or as many of your products as you'd like. 

Yes, we have a specific software which we can connect with your website to capture, follow -up and manage all your leads through email, phone and social media. 

With this software, you can also build calendars for your customers to book appointments, create and manage quotes, invoices, digital products, payment gateways and much more. 

Just let us know if you'd like any of these features.

Why Choose Us?

Tailored to You

No cookie-cutter templates. Every site is custom-built around your brand, goals, and audience.

Built for Performance

Fast, responsive, and optimised — your website will look great and load fast on every device.

Reliable Support

We don’t disappear after launch. We handle hosting, updates, and security, so you’re never left on your own.

Ecommerce Experts

From simple shops to complex marketplaces, we build online stores that are easy to manage and scale.

Local & Personal

Based in Emerald, QLD — we’re local, approachable, and genuinely care about the success of your business.
Search Engine Optimisation (SEO)
Search Engine Optimization (SEO) is the key to making your website visible to potential customers online. With the right strategies, SEO helps your business rank higher on search engines like Google, driving more traffic and increasing leads.

At Emerald Websites, we specialise in delivering tailored SEO solutions that work for you. From keyword research and on-page optimisation to backlink strategies and performance tracking, we handle it all so you can focus on growing your business.

Ready to get noticed? Let us optimise your website for success!
Customer Relationship Management (CRM)
Managing customer relationships shouldn’t be a hassle—it should be seamless. For many businesses, juggling multiple tools and keeping up with day-to-day demands can feel overwhelming.

At Emerald Websites, our unique Customer Relationship Management (CRM) solution simplifies it all. By integrating your emails, phone numbers, social media messaging, quotes, invoices, payment gateways, and more into one easy-to-use platform, we help you stay organised, save time, and build stronger connections with your customers.

Take the stress out of customer management. Let us show you how effortless it can be!
E-commerce Development
Ready to take your products online? At Emerald Websites, we build custom e-commerce storefronts that let you sell directly through your website and reach customers who love to shop online.

We’ll create a seamless shopping experience with secure payment integration through Stripe, making it easy for your customers to pay. Beyond that, we handle all the essential details—setting up customer management tools to automate receipts, order confirmations, and shipping updates, so you can focus on growing your business.

Turn your website into a powerful sales platform.
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Which services are you looking for?*
Website Migration
Managing a website involves more than just content—it’s about staying on top of security, software updates, hosting, and more. If your current website is hosted elsewhere, transitioning to a better platform might seem daunting—but it doesn’t have to be.

At Emerald Websites, we handle every step of your migration. From securely transferring your website to our dependable hosting platform to managing updates, content, and security, we make the process stress-free.

Experience a faster, more secure, and hassle-free website setup.
Website Hosting
Your website deserves a hosting solution that’s fast, secure, and hassle-free. At Emerald Websites, we provide premium hosting services designed to keep your site running smoothly, 24/7.

With robust security, regular updates, and lightning-fast load times, our hosting platform ensures your business stays online and performs at its best. 

Power your website with hosting that works as hard as you do.
Website Management
Running a website shouldn’t be a constant source of stress. From security and software updates to hosting and content management, there’s a lot to keep track of—but that’s where we come in.

At Emerald Websites, we handle every aspect of website maintenance so you don’t have to. Our services include regular software and security updates, performance optimisation, search engine optimisation, and seamless content updates. We ensure your website stays secure, fast, and always up-to-date, giving you peace of mind to focus on your business.

Leave the technical details to us and enjoy a website that works flawlessly.
Website Design
Your website is often the first impression customers have of your business—so make it count. At Emerald Websites, we create stunning, custom-designed websites that perfectly align with your business theme, branding, and color scheme.

Whether you have existing graphics or need fresh designs, we’ll ensure your site reflects your unique identity and stands out from the crowd. From sleek layouts to eye-catching visuals, we craft websites that not only look amazing but also deliver a seamless user experience.

Ready to transform your online presence? Let’s design a website that truly represents your business.